L & A Tent Rentals, Inc.
Q: How Do You Calculate Pricing?
A:
L & A Tent Rentals, Inc. provides proposals and initial pricing based on information provided by the client. Prices are subject to change based on a physical site visit. Once a site visit has been completed, prices may be adjusted. L & A Tent Rentals, Inc. reserves the right to correct all errors and omissions based on the results of the site visit.
Most prices quoted are for a one-day event. If you want to use rental items for longer than one day, additional days rental fees are available for your convenience.
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Q: Are There Set-Up and Breakdown Charges?
A:
Set-up and breakdown charges are included in the rental fees for tents, dance floors, staging, and flooring. If you would like L & A Tent Rentals, Inc. to set-up additional items, there will be an additional charge added to your price quote.
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Q: Will You Help Me Figure Out Which Size Tent I Need?
A:
Yes, our experienced staff can help you determine the appropriate size tent for the type of event you are having and the number of expected guests. You can also use our online event planner to get a general idea of the size of tent best suited for your event.
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Q: Do You Also Rent Event Equipment?
A:
Yes, we have an extensive inventory of event equipment available, including tables, chairs, liners, lighting, flooring, and staging. Our experienced staff will work closely with you to determine the type and amount of event equipment needed for your event.
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Q: Is There A Minimum Order?
A:
Yes, our minimum order for equipment is $300 and our minimum order for transportation is $100.
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Q: What Type Of Deposit Do You Require?
A:
A minimum deposit of 50% of the total rental fee is due when you sign the rental contract. The remaining 50% of the total fee is due the day prior to the delivery and installation of tents and equipment. We recommend that you make reservations and deposits well in advance of your event to ensure that the type of equipment you need is available. If your event is cancelled, your initial deposit may be refundable; we will work with you to determine the best solution in the case of event cancellation.
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Q: Is Delivery Included in the Rental Fee?
A:
Prices for tent and equipment delivery are specified in your total equipment fee. Delivery prices are quoted for “round trip” – delivering the equipment to your event and returning the equipment to our warehouse after the event. The standard delivery rate includes ground floor, tailgate/loading dock delivery. Additional fees may apply for delivering equipment to buildings with security checkpoints.
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Q: Do You Handle Special Requests?
A:
Yes, at L & A Tent Rentals, Inc., we pride ourselves on working with customers to produce the kind of unique event they desire. With advanced notice, special requests can be easily accommodated. Simply let us know of any such requests when you place your order; it is also important to provide detailed delivery requirements when placing any special requests.
Please be aware that there may be an additional fee for special requests; special delivery instructions or set-up requirements are quoted on an individual basis.
Special requests include:
- Other than ground floor/tailgate delivery
- Set-up and take-down of tables and chairs
- Limited access facilities
- Office buildings or apartment building complexes with freight elevators
- Banquet halls
- Club houses
- Special delivery time or special pick-up time
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Q: Are You Insured?
A:
Yes, L & A Tent Rentals, Inc. carries a full line of liability, Workman’s Compensation, and auto coverage. Our agent is Georgetown Insurance Service, who specializes in the insurance needs of the rental industry. We will be happy to provide you with additional details if needed.
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Q: When Do You Install Tents?
A:
As a general rule, we install tents on Wednesdays, Thursdays, and Fridays. This schedule is subject to change based on your needs, the size of the event, and the weather conditions. Specific scheduling dates are made available the Monday prior to your event.
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Q: How Old Are Your Tents?
A:
We add new equipment each year to ensure that our inventory is in the best possible condition. Because we sell our used equipment to fair and festival companies throughout the United States, we are able to continually replace our inventory.
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Q: How Can I Reach You In The Event Of An Emergency?
A:
We are committed to providing our customers with the best possible service we can and are available to take your call 24 hours a day, seven days a week.
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Q: What If I Have To Cancel My Event?
A:
Refunds are provided if you cancel your event in writing prior to 30 days before the event is scheduled. Unfortunately, we cannot provide refunds if you have to cancel your event 30 days or less before the scheduled event date
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